SHIPPING INFORMATION
Our online boutique ships internationally. The list of countries is available in the "Country" menu at checkout.
For any other questions, please contact our Customer Service.
SHIPPING TO ITALY
Free Shipping → 3-5 business days
Parcel preparation times range from 5 to 7 days.
Please note: During peak periods – SALE - PROMOTION - BLACK FRIDAY – shipments may experience delays.
SHIPPING WITHIN THE EUROPEAN UNION
- Standard Shipping → 3-5 business days: € 15
- Free Shipping → 3-5 business days for orders over €250
Parcel preparation times range from 5 to 7 days.
Shipments outside Europe** are Delivery Duty Unpaid (DDU), so the final price does not include any import taxes or customs clearance fees that the courier handling the shipment will charge the customer.
Depending on the country of purchase, customs procedures may apply. If the order is not cleared through customs, it will be returned to our premises and any customs fees will be deducted from the refund. Please contact your local customs office for further information on costs and shipping procedures.
NORTH AMERICA
- Standard Shipping → 3-5 business days: € 25
Parcel preparation times range from 5 to 7 days.
Shipments outside Europe** are Delivery Duty Unpaid (DDU), so the final price does not include any import taxes or customs clearance fees that the courier handling the shipment will charge the customer.
Depending on the country of purchase, customs procedures may apply. If the order is not cleared through customs, it will be returned to our premises and any customs fees will be deducted from the refund. Please contact your local customs office for further information on costs and shipping procedures.
CENTRAL & SOUTH AMERICA
- Standard Shipping → 3-5 business days: € 35
Parcel preparation times range from 5 to 7 days.
Shipments outside Europe** are Delivery Duty Unpaid (DDU), so the final price does not include any import taxes or customs clearance fees that the courier handling the shipment will charge the customer.
Depending on the country of purchase, customs procedures may apply. If the order is not cleared through customs, it will be returned to our premises and any customs fees will be deducted from the refund. Please contact your local customs office for further information on costs and shipping procedures.
REST OF THE WORLD
- Standard Shipping → 3-5 business days: € 50
Shipments outside Europe** are Delivery Duty Unpaid (DDU), so the final price does not include any import taxes or customs clearance fees that the courier handling the shipment will charge the customer.
Depending on the country of purchase, customs procedures may apply. If the order is not cleared through customs, it will be returned to our premises and any customs fees will be deducted from the refund. Please contact your local customs office for further information on costs and shipping procedures.
FURTHER INFORMATION
We will do our best to ship your order as soon as possible. Orders are processed Monday to Friday from 9 AM to 2 PM. If your order is placed on a Saturday, Sunday or on a public holiday, it will be processed on the next business day. Our couriers do not deliver on Saturdays and Sundays.
NEED ASSISTANCE?
Contact our Customer Service using our Chat. The service is available from 10 AM to 6 PM – Monday to Friday. Or, if you prefer, open a Ticket in the dedicated section.