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PRIVACY POLICY

Welcome to the e-shop of www.davidnaman.com. Please read our Privacy Policy carefully, as it applies both if you simply decide to browse the site and use its services without purchasing any product, and if you access and decide to browse, use its services and purchase products. By using the Site, you accept the terms described in the Privacy Policy. If you do not agree with any of the terms and conditions set out in the Privacy Policy, please do not use the site www.davidnaman.com.

The processing of the Personal Data of the users and consumers of the site (together, “Users”) will take place in Italy and will be carried out in accordance with applicable European regulations and the Personal Data Protection Code (Legislative Decree no. 196 of 30 June 2003), which governs the processing of personal data carried out by anyone residing or based in Italy. In accordance with the Personal Data Protection Code, Trophee DMN Division s.r.l., with registered office at via Monteleone di Fermo 21/23, 00156, Rome Italy, is the Data Controller of personal data in relation to e-commerce services and the sale of products. Below, the words “We”, “Our” and “Ours” refer exclusively to Trophee DMN Division s.r.l.

1. OUR POLICY

Everyone has the right to the protection of their Personal Data. Trophee DMN Division s.r.l. respects the right of its users to be informed about the collection and other processing operations of their personal data.

In processing data that may, directly or indirectly, identify you, we strive to respect the principle of strict necessity. For this reason, we have configured the site so that the use of personal data is reduced to a minimum and so as to exclude the processing of personal data when the purposes pursued in individual cases can be achieved by using anonymous data (for example, in market research aimed at improving services) or by other means that allow the user to be identified only in case of need or at the request of the authorities and police forces (for example, for data related to traffic and your time on the website or your IP address). This Privacy Policy provides you with all the useful information to understand how we collect and use information that identifies the users of the online shop davidnaman.com. For any further information on our Privacy Policy, you can send requests to the email address eshop@davidnaman.com.

2. WHO PROCESSES YOUR PERSONAL DATA, HOW AND FOR WHAT PURPOSES

Trophee DMN Division s.r.l. – pursuant to Legislative Decree no. 196 of 30 June 2003 (Privacy Code) – is the Data Controller of the Personal Data of users of www.davidnaman.com, for the purpose of managing, concluding and executing commercial transactions concerning the purchase of products through that same site (“Commercial Purposes”). Trophee DMN Division s.r.l. therefore decides the purposes and methods of this data processing and the tools to be used, including in relation to security. For purely organisational and functional needs, we have appointed some data processors of the Personal Data of the users of the e-shop davidnaman.com for purposes strictly connected and related to the provision of the services delivered, including the sale of products. These processors have been chosen because they have proven to possess experience, capability and reliability and to provide adequate guarantees of full compliance with the current provisions on processing, including data security. The processors carry out the processing of Personal Data according to the instructions given by Trophee DMN Division s.r.l. We periodically verify that the processors have promptly fulfilled the tasks entrusted to them and continue to provide adequate guarantees of full compliance with the provisions on the protection of personal data.

In particular, in the pursuit of the Commercial Purposes, in the context of the product purchase processes on www.davidnaman.com we collect Personal Data (such as personal details, email address, postal address, telephone number) through the order form for the sale of products on our website.

Personal Data is mainly processed in electronic format and, in some cases, also in paper format, for example when the processing of Personal Data is necessary to prevent computer fraud. Personal Data will be stored in a form that allows your identification for the time strictly necessary for the purpose for which the data was collected and subsequently processed and, in any case, within the limits of the law. To ensure that Personal Data is always accurate and up to date, as well as relevant and complete, please let us know of any changes at the following email address: eshop@davidnaman.com.

Personal Data will not be disclosed to third parties for purposes not permitted by law or without your express consent. In addition to the companies acting as data processors, Personal Data is also made available to third parties, as independent data controllers, for ancillary and related purposes in the provision of the services requested by the user (for example, for transactions related to purchases). For details on this aspect, please see paragraph 4 (To whom we disclose Personal Data). You may at any time obtain an updated list of the data processors by writing to the following email address: eshop@davidnaman.com.

In addition, Personal Data may be disclosed to police forces or the judicial authority, in accordance with the law and upon formal request from such bodies, for example as part of anti-fraud services.

Personal Data will also be accessible to Data Processors and for the specific purposes indicated previously. In all these cases, your consent is not required. Personal Data will not be transferred abroad to countries other than those belonging to the European Union that do not ensure adequate levels of protection of persons. If this is necessary for the pursuit of Commercial Purposes, we assure you that the transfer of Personal Data to countries that are not part of the European Union and that do not ensure adequate levels of protection will be carried out only after the conclusion, between Trophee DMN Division s.r.l. and said parties, of specific contracts containing safeguard clauses for the protection of Personal Data, in compliance with applicable laws and regulations.

The purposes for which Personal Data is processed will in any case be made specifically known, from time to time, in the text of the information notice that Trophee DMN Division s.r.l. submits to the user on the page where the provision of Personal Data is required.

It may happen that Trophee DMN Division s.r.l. processes Personal Data of third parties communicated directly by our users, for example if the user has purchased a product to be delivered to a friend, or when the person paying the price for the purchase of the product is different from the person to whom the product is intended, or when the user intends to recommend a service or product for sale on our website to a friend.

In all these cases, be sure to obtain the consent of the person to whom the data refers before communicating it to Trophee DMN Division s.r.l., and to inform them about this Privacy Policy: you will in fact be solely and exclusively responsible for the communication of information and data relating to third parties without their express request, and for their incorrect or unlawful use. In any case, Trophee DMN Division s.r.l., within the limits prescribed by the regulations, will fulfil the obligation to provide information to the reported user and, where necessary, will request their express consent at the time of registering the related Personal Data in its archives.

3. WHAT HAPPENS IF YOU DO NOT PROVIDE TROPHEE DMN DIVISION S.R.L. WITH YOUR PERSONAL DATA

The provision of Personal Data to Trophee DMN Division s.r.l. and, in particular, of personal details, your email address, your postal address and telephone number is necessary in relation to the pursuit of the Commercial Purposes.

Any refusal to provide Trophee DMN Division s.r.l. with certain Personal Data required for such purposes may result in the impossibility of executing the contract for the purchase of products on the website www.davidnaman.com or, further, of correctly fulfilling the obligations of law and regulation. Failure to provide data may therefore constitute, depending on the case, a legitimate and justified reason for not performing the contract for the purchase of products.

Providing Trophee DMN Division s.r.l. with further Personal Data, different from those whose provision is mandatory, is instead optional and does not entail any consequence with regard to the purchase of products on our website. Depending on the case, and when necessary, we will duly inform you from time to time of the mandatory or optional nature of the communication of Personal Data to Trophee DMN Division s.r.l. We will highlight the mandatory or optional nature of the communication of Personal Data by affixing a specific mark (*) to the mandatory information, i.e. to the Personal Data strictly necessary for the purchase of products on the davidnaman.com e-shop.

We remind you that failure to provide optional Personal Data will not result in any obligation or any disadvantage for our users.

4. TO WHOM WE DISCLOSE PERSONAL DATA

Personal Data may be made available to third-party companies that perform specific services on behalf of Trophee DMN Division s.r.l., as Data Processors, or communicated to further third parties – whose names will be specified from time to time – that process the data independently solely for the purpose of executing the contract for the purchase of products on the davidnaman.com e-shop (such as Bnl Positivity and PayPal, for the execution of remote electronic payment services, should you decide to purchase our products) and only when such purpose is not incompatible with the purposes for which Personal Data was collected and subsequently processed and, in any case, in compliance with the law.

Personal Data will not be communicated, transferred or otherwise made available to other third parties without users first being informed and without their relevant consent, where required by law.

5. HOW WE COLLECT PERSONAL DATA

Trophee DMN Division s.r.l. collects Personal Data and other information directly from its users as part of the submission processes of order forms for the purchase of products on the Website for the conclusion of e-commerce transactions. This data is processed by Trophee DMN Division s.r.l. within the limits and for the purposes illustrated in the information notice presented to the user in the specific data collection section.

6. SECURITY MEASURES

We have adopted security measures suitable for minimising the risks of destruction or loss, even accidental, of the data itself, of unauthorised access or of processing that is not permitted or not in compliance with the collection purposes indicated in our Privacy Policy.

As regards the best protection of your Personal Data beyond the control and management of Trophee DMN Division s.r.l., we recommend ensuring that your computer is equipped with adequate software devices for protecting the network transmission of data, both incoming and outgoing (such as updated antivirus systems) and that your Internet service provider has adopted suitable measures for the security of data transmission on the network (such as firewalls and anti-spam filters).

7. COOKIES

The website uses automatic Personal Data collection systems, such as cookies. A cookie is a device that is transmitted to the user's hard disk: it does not contain understandable information but allows the user to be associated with personal information (such as, for example, in the case of collecting the user's IP address and other information relating to their time on the website or the preferences expressed by the user in choosing the services offered by the site and the products purchased through the service offered) released by the same site. Cookies are placed on our server and no one can access the information contained on it. This information and data is collected directly and automatically by the website. This information and data is then processed in anonymous and aggregated form for Commercial Purposes and to optimise services to the needs and preferences of website users. We have set up cookies in relation to the functions of country selection, catalogue browsing, online product purchasing and, in general, the provision of services reserved for registered users. As you know, each Internet browser allows cookies to be deleted after each session. The Internet browser contains instructions on how to carry out such deletion procedures. Please consult it.

Acceptance of automatic data collection procedures and the use of cookies are necessary for the use of the website and its services, including the purchase of products. If you have activated the cookie deletion procedure, Trophee DMN Division s.r.l. cannot guarantee the complete display of certain web pages or the provision of certain services, such as the storage and display within the web pages, by you, of the products you have chosen as part of the online purchase processes.

8. MANDATORY PROCESSING

Please note that Trophee DMN Division s.r.l. may also process Personal Data without your consent in certain cases provided for by law, for example when this is necessary to fulfil a legal obligation.

9. YOUR RIGHT TO ACCESS DATA AND OTHER RIGHTS

You always have the right to obtain from Trophee DMN Division s.r.l. confirmation of the existence or otherwise of Personal Data concerning you, even if not yet recorded, and their communication in an intelligible form. You also have the right to obtain from Trophee DMN Division s.r.l. information about the origin of Personal Data; the purpose and method of processing Personal Data; the logic applied in the case of processing carried out using electronic tools; the identification details of the Data Controller and the Data Processors; the indication of the subjects or categories of subjects to whom Personal Data may be communicated or who may become aware of it as, for example, processors or persons in charge of processing. In part, this information is contained in our Privacy Policy; to find out more, you can send an email to eshop@davidnaman.com.

You always have the right to obtain from Trophee DMN Division s.r.l.:

– the updating, rectification or, where you are interested, the integration of Personal Data;

– the deletion, transformation into anonymous form or the blocking of your personal data, processed in violation of the law, including data whose retention is not necessary in relation to the purposes for which the data was collected or subsequently processed;

– certification that the operations referred to in letters a) and b) have been made known, also as regards their content, to those to whom the data has been communicated or disseminated, except where such compliance proves impossible or entails the use of means that are manifestly disproportionate to the right protected.

You will, in any case, have the right to object, in whole or in part:

– on legitimate grounds, to the processing of personal data concerning you, even though pertinent to the purpose of collection;

– to the processing of personal data concerning you for the purpose of sending advertising material or direct marketing, or for carrying out market research or commercial communication.

You may freely and at any time exercise your rights, within the limits of the law, by sending a request to Trophee DMN Division s.r.l. at the email address eshop@davidnaman.com, to which we will respond appropriately.

10. LINKS TO OTHER WEBSITES

Trophee DMN Division s.r.l. does not control or monitor such websites and their contents. Trophee DMN Division s.r.l. cannot be held responsible for the contents of these sites and the rules they adopt, including with regard to your privacy and the processing of Personal Data during your browsing operations. We therefore ask you to pay attention when you connect to these websites via the links on our website, and to carefully read their terms of use and privacy policies. The Privacy Policy of www.davidnaman.com does not apply to third-party websites, nor is Trophee DMN Division s.r.l. in any way responsible for the privacy policy applied by said websites. The online shop davidnaman.com provides links to these websites solely to make it easier for the user to search and browse and to facilitate hyperlinking on the Internet to other websites. The activation of the links does not entail any recommendation or indication by Trophee DMN Division s.r.l. for access to and navigation of these websites, nor any guarantee as to their contents, services or goods provided and sold to Internet users.

11. CONTACTS

If you would like to receive further information on how Trophee DMN Division s.r.l. processes Personal Data, please write an email to the following address: eshop@davidnaman.com. To learn about your rights and always be up to date on the regulations concerning the protection of persons with regard to the processing of Personal Data, we recommend visiting the website of the Italian Data Protection Authority at www.garanteprivacy.it.

12. APPLICABLE LAW

This Privacy Policy is governed by Italian law and in particular by the Personal Data Protection Code (Legislative Decree no. 196 of 30 June 2003), which governs the processing of personal data – including data held abroad – carried out by anyone residing or based in Italy or through tools located in Italy.

The Code ensures that the processing of personal data takes place in compliance with the fundamental rights and freedoms, as well as the dignity of the data subject, with particular reference to confidentiality, personal identity and the right to the protection of personal data.

13. CHANGES AND UPDATES TO THE PRIVACY POLICY

Trophee DMN Division s.r.l. may modify or simply update, in whole or in part, this Privacy Policy, also in consideration of changes to the laws or regulations that govern this matter and protect your rights. Changes and updates to the Privacy Policy will be notified to users on the Home page of the site as soon as they are adopted and will be binding as soon as published on the website in this same section. Therefore, please access this section regularly to check for the publication of the most recent and updated Privacy Policy.

RETURN CONDITIONS

Items must be returned in the same condition in which they were originally shipped, neatly packaged and with the tag still attached.

  • Returned items must not have been worn, washed or altered in any way. The soles of footwear must be in perfect condition and show no signs of use.
  • Items must be returned with all original labels, wrappings and other accessories (dustbag, garment covers, etc.) received in the package.
  • Footwear and accessories must be returned in their original packaging, which must not be damaged, altered or used.
POLICY

Shipping costs for returning the goods are at the customer's expense. Please remember that responsibility for the return lies with the customer until the parcel reaches our premises. Please note: we remind you that shipments outside Europe are Delivery Duty Unpaid (DDU). This means that the final price does not include any import taxes or customs clearance fees. The customer will be responsible for paying such amounts. Please contact your local customs office for further information.

PRODUCT CARE

Items must be returned in the same condition in which they were originally shipped, neatly packaged and with the tag still attached.

  • Returned items must not have been worn, washed or altered in any way. The soles of footwear must be in perfect condition and show no signs of use.
  • Items must be returned with all original labels, wrappings and other accessories (dustbag, garment covers, etc.) received in the package.
  • Footwear and accessories must be returned in their original packaging, which must not be damaged, altered or used.
HOW TO MAKE A RETURN

On davidnaman.com you can request a return completely on your own. Follow the instructions below:

1 - First, log in to your account - CLICK HERE
2 - Complete the Login
3 - Select the Order
4 - Choose which products to return and indicate the reason for each product.

Your request will be handled by our team. Once approved, you will receive the waybill by email to ship the return.

*The return is at the Customer's expense. Return shipping costs will be deducted from the refund amount. The refund will be issued to the same payment method used, from the moment the goods are received back at our logistics centre.

NEED ASSISTANCE?

Contact our Customer Service using our Chat. The service is available from 10 AM to 6 PM – Monday to Friday. Or, if you prefer, open a Ticket in the dedicated section.
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