SHIPPING INFORMATION
Our online boutique delivers internationally. The list of available countries can be found in the "Country" menu at checkout. For any other questions, please contact our Customer Service.
Frequent questions
We will do our best to ship your order as soon as possible. Orders are processed Monday to Friday from 9:00 to 14:00. If your order was placed on Saturday, Sunday or a public holiday, it will be processed on the first following working day. Our couriers do not deliver on Saturdays and Sundays.
SHIPPING TO ITALY
Free Shipping → 3/5 working days
Order preparation times range from 5 to 7 working days.
Please note: During intensive SALES - PROMOTION - BLACK FRIDAY periods, shipments may be delayed.
SHIPMENTS WITHIN THE EUROPEAN UNION
- Standard shipping → 3/4 working days: €15
- Free Shipping → 3/5 days for orders over €250
Order preparation times range from 5 to 7 working days.
Extra-European shipments are Delivery Duty Unpaid (DDU); therefore, the final price does not include any import taxes or customs clearance fees that the courier in charge of the shipment may request from the customer.
Depending on the country from which the purchase is made, customs procedures may be required. Should the order not be cleared through customs, it will be returned to our facilities and any customs fees will be deducted from the refund. Please contact your local customs office for further information on costs and shipping procedures.
NORTH AMERICA
- Standard Shipping → 3/5 working days: €25
Order preparation times range from 5 to 7 working days.
Extra-European shipments are Delivery Duty Unpaid (DDU); therefore, the final price does not include any import taxes or customs clearance fees that the courier in charge of the shipment may request from the customer.
Depending on the country from which the purchase is made, customs procedures may be required. Should the order not be cleared through customs, it will be returned to our facilities and any customs fees will be deducted from the refund. Please contact your local customs office for further information on costs and shipping procedures.
CENTRAL AND SOUTH AMERICA
- Standard Shipping → 3/5 working days: €35
Order preparation times range from 5 to 7 working days.
Extra-European shipments are Delivery Duty Unpaid (DDU); therefore, the final price does not include any import taxes or customs clearance fees that the courier in charge of the shipment may request from the customer.
Depending on the country from which the purchase is made, customs procedures may be required. Should the order not be cleared through customs, it will be returned to our facilities and any customs fees will be deducted from the refund. Please contact your local customs office for further information on costs and shipping procedures.
Rest of the world
- Standard Shipping → 3/5 working days: €50
Order preparation times range from 5 to 7 working days.
Extra-European shipments are Delivery Duty Unpaid (DDU); therefore, the final price does not include any import taxes or customs clearance fees that the courier in charge of the shipment may request from the customer.
Depending on the country from which the purchase is made, customs procedures may be required. Should the order not be cleared through customs, it will be returned to our facilities and any customs fees will be deducted from the refund. Please contact your local customs office for further information on costs and shipping procedures.
Do you need assistance?
Contact our Customer Service using our Chat . The service is available from 10:00 to 18:00 - from Monday to Friday. If you prefer, open a Ticket in the dedicated section.