All purchases made on davidnaman.com can be returned within 28 days of the date of receipt of the order.
The right of withdrawal may be exercised with reference to certain products and services indicated in art. 55, Legislative Decree 206/2005 (Consumer Code).
Items must be returned in the same condition in which they were originally shipped, neatly packaged and with the tag still attached.
Shipping costs for returning the goods are at the customer's expense. Please remember that responsibility for the return lies with the customer until the parcel reaches our premises. Please note: we remind you that shipments outside Europe are Delivery Duty Unpaid (DDU). This means that the final price does not include any import taxes or customs clearance fees. The customer will be responsible for paying such amounts. Please contact your local customs office for further information.
Items must be returned in the same condition in which they were originally shipped, neatly packaged and with the tag still attached.
On davidnaman.com you can request a return completely on your own. Follow the instructions below:
1 - First, log in to your account - CLICK HERE
2 - Complete the Login
3 - Select the Order
4 - Choose which products to return and indicate the reason for each product.
Your request will be handled by our team. Once approved, you will receive the waybill by email to ship the return.
*The return is at the Customer's expense. Return shipping costs will be deducted from the refund amount. The refund will be issued to the same payment method used, from the moment the goods are received back at our logistics centre.
